Cassia Bintan

We had a wonderful stay at Cassia Bintan with my wife and our 5-year-old daughter. We loved the hotel, the access to the pools (including those of the neighbouring property), the delicious food, and above all, the kindness and warmth of the entire staff. The beach right in front of the hotel is stunning, with warm, crystal-clear water — truly paradise. Unfortunately, our daughter was stung by a jellyfish during one of our beach outings. It was a very painful experience that took about three days to stabilise and will take a few more weeks to fully heal. That said, I want to give special recognition to the hotel staff. As I ran carrying my daughter in pain, they immediately came running with a spray bottle of vinegar to neutralise the sting and helped remove some of the stingers. They also arranged transport to the clinic, where she received the necessary medical care. Upon our return to the hotel, they provided us with a bucket of ice and towels to take to our room and help ease the pain — which we had to apply for the next two days. Thankfully, she is now recovering well. Despite this unfortunate incident, it was still an unforgettable experience, and we are grateful for the care and support we received from everyone at the hotel.

For breakfast , I feel that the cooked food is too oil & spicy for breakfast . Good to include more Chinese food like steamed fish , chicken wings , soups. The Coffee is fantastic . The staffs are attentive to our requests & provided wonderful service during our stay. Love the variety of fruits & salads sweet bananas

The property was wonderful. We enjoyed that we were able to use the pool and restaurants at the adjoining facility. Buffet breakfast was great by day 4 we would have liked some more variety in the food - but it tasted good. Rooms were great, clean and good kitchenette. Had I known I would Have taken some more snacks/ lunch food of my own. Wifi was excellent. The staff was amazing. Great quick get away from Singapore.

Spectacular setting, right on the beautiful beach. Beautiful clean resort. The staff were all so friendly and wonderful, couldn't do enough for you. Breakfast was great with lots of variety. The ocean was beautiful and warm and the ability to use the pool at Angsana was great and we frequented this pool a lot. Recommend having a treatment at the Angsana spa, was a fantastic experiencel. Wine prices are insane so tip is to utilise happy hour where you can get a great burger and cocktails for reasonable prices. All in all a wonderful stay.

There is watersports by the beach